ITS: AT Eckerd College

Announcement: Phone System Migration to Zoom Phone

Need help?

Check out the ITS Knowledge Base: helpful, step-by-step guides for the most common issues users experience!
Send us a ticket! Get in contact with an ITS technician today.
Call us:
- 727-864-8318, or internally with ext. 8318.
Email us:
- itshelp@eckerd.edu
- Directly contact the ITS Helpdesk by emailing our ITS Coordinator, Grace Hoppie, at: hoppiegb@eckerd.edu
Visit us in person:
- Located in the Armacost Library, near Fox Hall and the Tritons Pub.
- Hours: 8:30am--5pm, Monday--Friday.
  - Summer 2025 Hours: 8:00am--5:00pm, Monday--Friday. We will be closed for lunch from 12:00pm--12:30pm.

2024 Hacker of the Year Champion, Levi Keyton

About Us

The mission of ITS is to provide the students, faculty, staff, alumni, and friends of Eckerd College with world class technology and service.

Consult this website for a variety of: technology tips, assistance with user accounts, instructional articles, helpful guides for students and staff, and news on the most recent happenings from ITS. In ECExperience, utilize the Resources card for additional guides and assistance.

We've started blogging, too: https://my.eckerd.edu/category/its/

Who are we?

ITS includes the following specialties and departments: Loaner Equipment, Student Repair, Devise Diagnosis, Desktop Services, Administrative Software, Enterprise Support (such as Banner and Elusian), Media Services (Classroom AV assistance and Event Support), Instructional Technology, Network for phone systems and Wi-Fi, Systems Administration, and the Copy Center. We are here for you!

Remember:

ITS will NEVER ask you for your password in an email. Be suspicious of any email asking you to do so. When in doubt contact us. ALWAYS use this link to change your password.