For Students
MyResnet Support
Call 855-371-5064
Email support@myresnet.com
Chat live at https://eckerd.apogee.us/
Stream2 Live TV (only works when connected to MyResnet)
For other computer related issues
Check out the ITS Knowledge Base
Call us at 727-864-8318, on campus dial x8318
Email us at itshelp@eckerd.edu
Visit us in person
Located in the Armacost Library
Hours 8:30am - 5pm Monday - Friday
Technology Links
Tech Discounts - Discounts on software, hardware, Office365, etc.
Free access to Microsoft Office 365 using your @eckerd.edu email address and password. You can download and install the desktop versions of Office 365 at this site. This license will remain available as long as you are actively enrolled at Eckerd College.
Computer Support for Students
ITS provides, free of charge, diagnostics and troubleshooting of hardware/software trouble on your Personal Computer.
We do strongly recommend you call the vendor of your PC if that PC is under warranty. Please note that we can not offer any verbal or written warranty, expressed or implied, for work done on your PC.
To have ITS check out your PC, bring the laptop and power supply or desktop CPU to the ITS office in the Armacost Library. All PCs submitted for diagnostic review must be owned by that student. Be ready to provide a short description of the problem. Our staff will diagnose the PC. If we can't fix a problem, we can identify and suggest items you may need to purchase or replace.
JOIN THE TEAM - ITS is always looking for qualified students to join our staff. Contact us to learn how you might join one of the ITS student teams.