For Faculty & Staff

Need help?

• Check out the ITS Knowledge Base: helpful, step-by-step guides for the most common issues users experience!

• Send us a ticket! Get in contact with an ITS technician today.

• Call us: 

  • 727-864-8318, or internally with ext. 8318.

• Email us:

  •  itshelp@eckerd.edu

  • Directly contact the ITS Helpdesk by emailing our ITS Coordinator, Grace Hoppie, at: hoppiegb@eckerd.edu 

• Visit us in person:

  • Located in the Armacost Library, near Fox Hall and the Tritons Pub.

  • Hours: 8:30am--5pm, Monday--Friday.

    • Summer 2025 Hours: 8:00am--5:00pm, Monday--Friday. We will be closed for lunch from 12:00pm--12:30pm.